Privacy Policy

SOUL Marketing Group LLC | Last updated: April 16, 2026

At SOUL Marketing Group LLC, we are committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our company. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your data.

1. Information We Collect

We may collect personal information when you submit a contact form, request a consultation, schedule a meeting, sign up for promotions or newsletters, or interact with our website, ads, or social media.

Information collected may include your name, email address, phone number, business name, details about your marketing needs, communication history, and technical data such as IP address, browser type, and pages visited via analytics tools.

We only collect information necessary to provide our services, improve our website, and communicate with you.

2. How We Use Your Information

Your information may be used to respond to inquiries or consultation requests, schedule meetings and provide marketing services, send service updates, reminders, and promotional offers (only with consent), improve website performance and user experience, analyze trends, ad performance, and website traffic, and maintain records for business and legal purposes.

We will never sell your personal information. We only share data with trusted service providers when necessary to operate our business (e.g., scheduling software, CRM platforms, email systems), and they are required to keep your information secure.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how visitors use the site, improve website performance, personalize content, and analyze traffic and user behavior.

Cookies may track non-personal data such as IP address, device type, time on site, and pages viewed. You may accept or decline cookies through your browser settings. Blocking cookies may limit access to some website features. By continuing to use our website, you consent to the use of cookies as described in this policy.

4. Third-Party Services

We may use third-party tools such as Google Analytics, Google Ads, scheduling and customer management platforms, and email or SMS communication tools. These services may collect non-identifying information about your device or browsing activity. All third-party tools follow strict data protection standards.

5. Data Security

We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we are committed to safeguarding your data to the best of our ability.

6. Your Rights & Choices

You may request to access the personal information we have about you, update or correct your information, opt out of marketing communications, or request deletion of your data (unless required for legal or service records). To make a request, use the contact information below.

7. Children's Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

SOUL Marketing Group LLC(440) 488-3220soulmarketinggroup.comerik@soulmarketinggroup.com

I swapped out the plumbing-specific language for marketing/consultation terminology, updated the service descriptions to reflect what you do, added CRM platforms to the third-party tools section since you're running GHL, and put your contact info in. Want any adjustments?